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Managed IT Pleasanton

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Managed IT Pleasanton can help businesses save money by reducing their need to buy servers, software and networks. These companies also allow businesses to focus on their core activities.

This branch offers a full range of office equipment and managed print solutions. The team is made up of local employees who know and understand the needs of Pleasanton Bay Area businesses.

Network Management

Network management involves the processes, methods and tools used to administrate and reliably maintain computer network systems. This includes monitoring transmission lines, switches, routers and other network devices and managing their associated software.

Configuration management is used by network managers to document, monitor and control the configuration of network devices. It helps prevent costly mistakes, such as incorrectly configured ports or loops in routing. This allows network administrators to troubleshoot issues and identify trends.

To minimize downtime, IT staff must be able quickly identify and fix a problem when it occurs. This requires visibility into the entire network, including on-premises and cloud-based environments. Having a centralized, comprehensive network management solution from a trusted vendor makes this easier and faster to achieve. It also helps to reduce costs by identifying unneeded or unused network devices and connections. This allows for better capacity and resource management.

Security Operations Center (SOC)

SOC teams monitor networks and systems to identify threats. They filter out false-positives by analyzing the data generated from SIEM and XDR to prioritize threats based on severity and impact. They must also take preventative measures in order to minimize potential threats.

SOC teams are first responders in the event of a security breach and will work quickly to restore systems. This may involve wiping endpoints, halting harmful processes and cutting over to backup systems.

SOC teams ensure that all applications, systems and cybersecurity tools comply with privacy regulations from the government and industry such as GDPR. The SOC teams also use the intelligence they gain from a security event to identify vulnerabilities, improve policies and processes, and update their security roadmap. Preventative measures like these are critical in the fight against cyber criminals who are constantly refining their tactics to penetrate and steal sensitive data. Investing in a SOC will help protect your organization’s reputation and revenue by keeping your customers safe.

Backup and Disaster Recovery

Managed IT services offer business owners a low cost alternative to buying new servers, networks and software products. With a service manager overseeing IT issues, businesses can avoid the costs of downtime and keep their systems running smoothly.

The key to a successful disaster recovery plan is backup and replication. It is a vital solution for data loss or theft, as well as user error and hardware failure. It can save a company significant time and money by minimizing downtime and helping them recover quickly from unforeseen catastrophes.

Our Backup & Disaster Recovery solutions use image-based mirroring to create virtual snapshots of your disk drives and server hardware. These backups can be used to restore your systems in the case of a catastrophic event and eliminate the costly process of reinstalling software, configuring systems, or copying files. Our scalable plans include local backups, remote replication, and backups to the cloud. We offer an affordable, fast solution to recover data from the latest snapshot.

Managed Print and Document Management

Managed Print Services programs allow IT departments to focus their attention on other important tasks, and relieve them of the burden of dealing with printer problems. They can offer proactive account management, green office advice and comprehensive billing services – all for a predictable monthly investment.

The program provides accountability for your printing needs by allowing you to monitor and track print volume, reducing waste and costs. The program also assists you in meeting compliance and security requirements by providing secure document release and device authentication. Over the past few years, hacks of printers have made headlines, drawing attention to a facet of network security that many businesses overlook.

MPS programs can also help control costs by consolidating printers and reducing the size of printer fleets. This is done by upgrading small printers that are only used by a handful of people to larger printers with less energy consumption and better supplies. You will reduce your impact on the environment and save money by using less energy, toner or equipment.